Terms and Conditions

Paws and Patch reserve the right to change or discontinue at any time without notice with regards to any aspect or feature of this website. You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information.
You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.

Return and Refund
Any changes made to the order after it has been transacted online, must be submitted and confirmed via email at least 24 hours prior to fulfillment date.
No cancellation or refunds will be accepted once sold. If a refund is to be offered, it shall be done at the sole discretion of the Company.
If products are damaged during delivery, please contact us within 24 hours of receiving your shipping for return/exchange.

Out-of-Stock Products
In an event that the product which you have ordered is out-of-stock, your delivery may be delayed. Paws and Patch will keep you updated of any products that are out-of-stock and unavailable for immediate delivery.

Your personal information will be kept private and secure, and it is only subjected to our usage during purchases. You provide your particulars to us in order to facilitate the smooth transaction from the point of purchase to delivery. Personal data collected will not be used for other purposes unless consent is given by you. We assure you that all personal information collected would be used or disclosed only for the purposes for which it was collected.